ApplicabilityMarch 31, 2023

We appreciate your use of Mytesto.in. The purpose of these Terms of Service (referred to as the "Terms") is to inform you about your rights and obligations when accessing and using the Mytesto.in website located at www.Mytesto.in (referred to as the "Site") and any associated mobile or software applications (referred to as the "Mytesto.in Platform"). This includes the provision of information through the website, both currently available and potentially in the future, which are connected to these Terms (collectively referred to as the "Services").

These Terms apply to all current and future customers of Mytesto.in, including users who have access to the 'Diagnostic center business page' for managing their claimed business listings.

Please take the time to read these Terms carefully. By accessing or using the Mytesto.in Platform, you are indicating your agreement to these Terms and entering into a legally binding contract with Mytesto Private Limited collectively referred to as "Mytesto.in" hereafter. If you do not agree to these Terms or are unable to abide by them, you are not permitted to use the Services. Please be aware that your use of the Mytesto.in Platform is solely at your own risk, which includes the possibility of encountering content that may be objectionable or inappropriate.

To utilize the Services, it is necessary for you to agree to the Terms. You can indicate your acceptance of the Terms by:

Clicking on the designated button to accept or agree to the Terms, if it is presented to you in the user interface for a specific Service provided by Mytesto.in.

Alternatively, by actually using the Services, you acknowledge and agree that Mytesto.in will consider your use of the Services as your acceptance of the Terms from that moment onward.

Please note that all services offered by Mytesto.in are presently restricted to cities within India.

Definitions

Customer

The terms "Customer," "You," or "Your" pertain to you, as a user of the Services. A Customer is an individualwho accesses or utilizes the Services to share, display, host, publish, transact, or upload information, opinions, pictures, or any other form of content. This definition also encompasses other individuals who collectively participate in using the Services, including but not limited to users who have access to the 'Diagnostic center business page' for managing claimed business listings or any other similar activities.

Content

The term "Content" encompasses a wide range of information or data, including, but not limited to, reviews, images, photos, audio, video, location data, nearby places, and any other form of information or data. "Your content" or "Customer Content" refers to the content that you upload, share, or transmit through the Services. This may include likes, ratings, reviews, images, photos, messages, chat communications, profile information, or any other materials that you publicly display or have in your account profile.

On the other hand, "Mytesto.in Content" pertains to the content created and made available by Mytesto.in in connection with the Services. This includes visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports, and other usage-related data associated with your account activities. Mytesto.in Content encompasses all elements and components of the Services, excluding Your Content and Third Party Content.

Lastly, "Third Party Content" denotes content that originates from entities other than Mytesto.in or its Customers. This content, such as that provided by Diagnostic center Partners, is available on the Services.

Diagnostic center(s)

The term "Diagnostic center" refers to the facilities listed on the Mytesto.in Platform, which includes Diagnostic centers, Pathology labs, Scan centers, Hospitals, and Sample Collection centers. These establishments are listed and accessible through the Mytesto.in Platform.

Eligibility to Use

By accepting these Terms, you confirm and guarantee that you are at least eighteen (18) years old or older and possess the full capacity and competence to comprehend and agree to the terms, conditions, obligations, affirmations, representations, and warranties stated in these Terms.

Legal Compliance. When accessing and utilizing the Services, you confirm that you comply with all laws and regulations applicable in your country of residence. You agree to use the Services solely in accordance with these Terms and relevant laws, ensuring that such usage does not infringe upon our legal rights or the rights of any third party.

Changes to Terms or Services

Mytesto.in reserves the right to modify, amend, change, or update these Terms at its sole discretion. It is your responsibility to regularly review these Terms and ensure ongoing compliance. Your continued use of the Mytesto.in Platform following any amendment or change to the Terms signifies your explicit acceptance of the modified or revised terms. By doing so, you also agree to be bound by the updated Terms.

Provision of the services being offered by Mytesto.in

  1. Mytesto.in is continuously evolving to provide the best experience and information to its customers. You acknowledge and agree that the nature of the services may require changes, and Mytesto.in reserves the right to suspend, cancel, or discontinue any or all services without notice. Modifications and alterations to the content and services on the site may also be made without prior notice.
  2. We, the software provider or the software application store, may include functionality to automatically check for updates or upgrades to the software. If your device permits, we may notify you of the availability of such upgrades or updates and push them to your device. Installation of certain upgrades or updates may be necessary to continue accessing or using the services. These updates or upgrades will be considered part of the services.
  3. If Mytesto.in disables access to your account, you may be unable to access the services, your account details, or any associated files or content.
  4. While there is currently no fixed upper limit on the number of transmissions you can send or receive through the services, Mytesto.in reserves the right to set such limits at its discretion.
  5. Mytesto.in conducts research and experiments to improve the platform and services, including apps, websites, user interface, and promotional campaigns. As a result, some customers may experience different features at any given time. These efforts aim to enhance the platform's convenience, usability, safety, security, and development of new services and features.
  6. By using Mytesto.in's services, you agree to the following disclaimers:
    • The content on the services is for informational purposes only. Mytesto.in is not liable for outdated information and may make changes or corrections without prior notice. Mytesto.in does not guarantee the quality of test, prices, or availability at diagnostic centres/merchants. Unless stated otherwise, all pictures and information on the services are believed to be owned or licensed by Mytesto.in. If you believe your copyright is violated, please contact us for takedown requests.
    • Certification or information displayed regarding diagnostic centers on the Mytesto.in platform is for informational purposes only. Mytesto.in does not warrant the validity, authenticity, reliability, or accuracy of such certification or information. Customer reliance on this information is at their own risk, and Mytesto.in assumes no liability for losses or damages related to its use.
  7. Mytesto.in reserves the right to charge subscription or membership fees or other charges on a per-order basis for its products or services on the platform in the future
  8. Mytesto.in may introduce referral and incentive-based programs for customers, subject to their respective terms and conditions. By participating, customers agree to the program terms and the Mytesto.in platform terms. Mytesto.in may terminate/suspend customer accounts, credits/points, or program participation if there is a violation of the program or platform terms or engagement in fraudulent/unlawful activities. Mytesto.in also reserves the right to modify, cancel, or discontinue the program without notice.
  9. Mytesto.in may offer credits, promo codes, vouchers, or cashback to customers, which can be modified, converted, cancelled, or discontinued at its discretion

Use of services by you or Customer

Customer account on Mytesto.in includes access to features such as 'Claim Your Business Listing'.
  1. To access certain features of the Services, such as claiming your business listing, you must create an account. Any personal information you provide during the account creation process is subject to our Privacy Policy. It is your responsibility to maintain the confidentiality and security of your account, including your password. You are also responsible for any changes or updates made through your account and for all activities that occur in connection with your account.
  2. You may have the option to register for the Services using your credentials from certain third-party social networking sites, such as Facebook. By doing so, you confirm that you are the owner of the social media account and authorized to disclose your login information to us. You give us permission to collect your authentication information and other relevant data from your social media account based on your settings and instructions.
  3. When creating an account or claiming a business listing, you warrant that all information provided to us is true, accurate, and up-to-date. You agree to update your information as necessary to ensure its accuracy. If you are claiming a business listing, you represent that you are either the owner or an authorized agent of the business. You must not impersonate others, create accounts for anyone other than yourself, use someone else's email address, create multiple accounts or business listings without authorization, or provide false information to gain access to a business listing that you are not entitled to claim. You acknowledge that falsely claiming a business listing may result in substantial economic damages and losses to Mytesto.in or third parties, for which you may be held liable.
  4. You are responsible for all activities that occur in your account, and you must promptly notify us of any unauthorized use of your account to ensure appropriate action can be taken. You agree not to allow any third party to use your Mytesto.in account and acknowledge that you will be held liable for any unauthorized access.
  5. By creating an account, you consent to receiving certain communications related to the Mytesto.in Platform or Services. This may include comments from other Customers or notifications of activity on your account. You have the option to manage your preferences or opt-out of non-essential communications through your account settings.

Others Terms

  1. In order to facilitate connections between you and Diagnostic centers, we offer telephony services through our phone lines, which are displayed on the specific Diagnostic center listing page on the Mytesto.in Platform. These phone lines directly connect to the Diagnostic centers' phone lines. We record information related to these calls, including voice recordings of conversations between you and the Diagnostic center, for internal billing tracking purposes and customer service improvement at the Diagnostic center's end. If you do not wish for your information to be recorded in this manner, please refrain from using the telephone services provided by Mytesto.in. By using the telephony services through Mytesto.in's provided phone lines on the Mytesto.in Platform, you explicitly agree and permit Mytesto.in to record this information.
  2. You agree to use the Services only for purposes that are permitted by the Terms and any applicable laws, regulations, or generally accepted practices or guidelines in your jurisdiction.
  3. You agree to pay the commission on the total revenue generated through the MYTESTO.IN platform to M/S MYTESTO Health Private Limited by accepting commission term digitally at the time of your diagnostic center registration (Mutually agreed percentage on revenue generated via mytest.in platform). M/S MYTESTO Health Private Limited will raise commission invoices on a weekly/fortnightly basis, and you agree to make payment within three working days from the date of invoice receipt. Mytesto.in reserves the right to charge a commission, subscription, and/or membership fee for any service or any other charge or fee on a per-order level from Customers on the Mytesto.in Platform at any time in the future.
  4. You agree to use the data owned by Mytesto.in, whether available on the Services or through any other means such as API, only for personal use/purposes and not for any commercial use, unless otherwise agreed upon in writing by Mytesto.in, except in accordance with the 'Claim Your Business Listing' access.
  5. You agree not to access or attempt to access the Services by any means other than the interface provided by Mytesto.in, unless you have been explicitly authorized to do so through a separate agreement with Mytesto.in. You specifically agree not to access or attempt to access the Services through any automated means, including the use of scripts or web crawlers, and you will comply with the instructions outlined in any robots.txt file present on the Services.
  6. You agree not to engage in any activity that interferes with or disrupts the Services or the servers and networks connected to the Services. You shall not delete or revise any material or information posted by other Customers, and you shall not engage in spamming, including but not limited to unsolicited emailing, posting, or messaging.

Content

Mytesto.in retains ownership of its content and maintains proprietary rights over it
  1. Mytesto.in asserts its sole and exclusive copyright ownership over the Services and its Content. We also exclusively own the IP Rights associated with the Services and Mytesto.in Content, including copyrights, trademarks, service marks, logos, trade names, trade dress, and other intellectual and proprietary rights worldwide. These rights are protected by copyright, patent, trademark, and other applicable intellectual property and proprietary rights and laws. You acknowledge that the Services contain original works that have been developed, compiled, prepared, revised, selected, and arranged by us and others through significant time, effort, and investment, and constitute valuable intellectual property. Additionally, you acknowledge that certain information within the Services may be designated as confidential by Mytesto.in, and you agree not to disclose such information without obtaining Mytesto.in's prior written consent.
  2. You agree to safeguard Mytesto.in's proprietary rights as well as the proprietary rights of others associated with the Services during and after the term of this agreement. You also commit to complying with all reasonable written requests made by us, our suppliers, or licensors of content to protect their contractual, statutory, and common law rights in the Services. You acknowledge and agree that Mytesto.in (or its licensors) exclusively own all legal right, title, and interest in and to the Services, including any IP Rights associated with the Services, regardless of whether those rights are registered or not and wherever they may exist in the world. Furthermore, you acknowledge that the Services may contain information designated as confidential by Mytesto.in, and you undertake not to disclose such information without obtaining Mytesto.in's prior written consent. Unless expressly authorized in writing by Mytesto.in, the Terms do not grant you the right to use any of Mytesto.in's trade names, trademarks, service marks, logos, domain names, or other distinctive brand features.
  3. You agree not to employ any framing techniques to enclose any trademark, logo, or other proprietary information of Mytesto.in. Moreover, you may not remove, conceal, or obliterate any copyright or other proprietary notice or source identifier, including but not limited to the size, color, location, or style of any proprietary mark(s). Any violation of these restrictions may result in appropriate legal proceedings against you in an appropriate forum, seeking all available remedies under the applicable laws of the country where the violation occurred. You are prohibited from modifying, reproducing, publicly displaying, or exploiting in any form or manner whatsoever any of Mytesto.in's Content, either in whole or in part, unless expressly authorized by Mytesto.in.
  4. To the maximum extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe upon the rights of third parties not owned by or affiliated with us. If you become aware of any claim asserting that the Services infringe upon any copyright, trademark, or other contractual, intellectual, statutory, or common law rights, you agree to promptly notify us by following the instructions provided below.

The license granted to you for the content of Mytesto.in.

  1. The terms you provided state that you are granted a personal, limited, non-exclusive, and non-transferable license to access and use the Services in accordance with the terms outlined. It is prohibited to use the Services for any illegal purpose or in a manner inconsistent with these terms. The information available through the Services can only be used for personal, non-commercial purposes. You are not allowed to use, copy, display, distribute, modify, broadcast, translate, reproduce, reformat, incorporate into advertisements and other works, sell, promote, create derivative works, or exploit any of Mytesto.in Content, in whole or in part, without express authorization from us, unless otherwise stated in writing. The only rights and licenses granted to you are those expressly authorized by us, and no other express or implied rights or licenses are granted.
  2. If you violate the license provisions stated in this section, we reserve the right to immediately terminate your access to the Services. Additionally, depending on the circumstances, you may be held liable for copyright and other intellectual property rights infringement.

The license granted by Mytesto.in for your or the customer's content

According to the terms you provided, by availing the Services on the Mytesto.in Platform and submitting Your Content, you grant Mytesto.in an irrevocable, perpetual, worldwide, non-exclusive, fully paid and royalty-free, assignable, sub-licensable, and transferable license and right to use Your Content and all intellectual property rights associated with it. This license allows Mytesto.in to use Your Content for any purpose, including API partnerships with third parties, in any existing or future media. The term "use" encompasses a wide range of actions such as copying, displaying, distributing, modifying, translating, reformatting, incorporating into advertisements and other works, analyzing, promoting, commercializing, creating derivative works, and allowing users of third-party services to do the same.

Additionally, you grant Mytesto.in the right to use the name or username you submit in connection with Your Content. You also irrevocably waive any claims and assertions of moral rights or attribution that you may have with respect to Your Content against Mytesto.in, its customers, any third-party services, and their users.

Please note that these terms provide Mytesto.in with extensive rights to use Your Content and its associated intellectual property rights for various purposes, including sharing it with third parties through API partnerships.

Representations Regarding Your or Customer Content

  1. You are responsible for Your Content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of Your Content or have been granted explicit permission from the rights holder to submit Your Content; Your Content was not copied from or based in whole or in part on any other content, work, or website; Your Content was not submitted via the use of any automated process such as a script bot; use of Your Content by us, third party services, and our and any third party users will not violate or infringe any rights of yours or any third party; Your Content is truthful and accurate; and Your Content does not violate the Guidelines and Policies or any applicable laws
  2. If Your Content is a review, you represent and warrant that you are the sole author of that review; the review reflects an actual test experience that you had; you were not paid or otherwise remunerated in connection with your authoring or posting of the review; and you had no financial, competitive, or other personal incentive to author or post a review that was not a fair expression of your honest opinion.
  3. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. While we reserve the right to remove Content, we do not control actions or Content posted by our Customers and do not guarantee the accuracy, integrity or quality of any Content. You acknowledge and agree that Content posted by Customers and any and all liability arising from such Content is the sole responsibility of the Customer who posted the content, and not Mytesto.in.

Content Removal

According to the terms provided, Mytesto.in reserves the right to take certain actions regarding Content, including Your Content, without prior notice. These actions may include removing, blocking, or disabling access to any Content that Mytesto.in considers objectionable, in violation of the Terms, or harmful to the Services or its customers, at its sole discretion. Mytesto.in is not obligated to return any of Your Content to you under any circumstances, except as required by applicable law.

Additionally, the Diagnostic centre reserves the right to delete any images and pictures that are part of Customer Content from its listing page, at its sole discretion.

In summary, Mytesto.in has the authority to take action against objectionable or harmful Content, and the Diagnostic centre can delete images and pictures from its listing page at its discretion.

Links to Third Party Websites or Resources

  1. The Services may provide or link to content belonging to third parties, such as third-party test services or test booking. Your use of such third-party services will be governed by their respective terms of service and privacy policy. Mytesto.in may obtain business addresses, phone numbers, and contact information from third-party vendors who obtain their data from public sources.
  2. Mytesto.in has no control over and does not endorse the accuracy, relevancy, copyright compliance, legality, completeness, timeliness, or quality of any products, services, advertisements, or other content appearing in or linked to from the Services. Mytesto.in does not screen or investigate third-party material before or after including it on the Services.
  3. Mytesto.in reserves the right, at its sole discretion and without any obligation, to make improvements, correct errors or omissions, and verify updates or changes to any content accessible on the Services. However, Mytesto.in shall not be liable for any delays or inaccuracies related to such updates. Mytesto.in is not responsible for the availability of external sites or resources linked from the Services, and it does not endorse any advertising, services, or materials found on such sites or resources.
  4. Third-party content, including content posted by customers or diagnostic centre partners, does not reflect the views of Mytesto.in, its parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. The content available through the Services is not endorsed or certified by the providers or licensors of such third-party content. Mytesto.in assumes no responsibility or liability for Your Content or any third-party content.
  5. You acknowledge and agree that Mytesto.in is not liable for any loss or damage incurred by you as a result of the availability of external sites or resources or your reliance on the completeness, accuracy, or existence of any advertising, services, or materials on or available from such sites or resources. Mytesto.in expressly disclaims liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

Customer Feedback and Reviews

  1. Customer reviews or ratings for Diagnostic centres on Mytesto.in do not reflect the opinion of Mytesto.in itself. These reviews represent the personal opinions of the customers who provide them. Mytesto.in acts as a neutral platform that facilitates communication between customers, reviewers, and Diagnostic center owners or representatives who have access to Diagnostic center business pages. It's important to note that the advertisements published on Mytesto.in are independent of the reviews received by advertisers.
  2. Mytesto.in takes a neutral stance and does not arbitrate disputes. If a Diagnostic centre believes that a review is untrue, the best course of action for the Diagnostic centre representative is to directly contact the reviewer or post a public response to address any misunderstandings. If the Diagnostic centre believes that a particular review violates Mytesto.in's policies, they can inform Mytesto.in by writing to Mytesto.in@gmail.com and bringing the violation to the platform's attention. Mytesto.in may remove a review at its sole discretion if it is found to be in violation of the Terms, content guidelines, policies, or if it is otherwise harmful to the Services.

Guidelines for content and privacy policy

Content Guidelines

You represent that you have read, understood and agreed to our Guidelines and Polices related to Content

Privacy Policy

According to the terms you provided, by using the Services, you acknowledge that you have read, understood, and agreed to the Privacy Policy of Mytesto.in. The Privacy Policy outlines how your information is collected, used, and disclosed by Mytesto.in.

Under certain circumstances, Mytesto.in may disclose information about you to third parties or government authorities. This disclosure may occur if Mytesto.in reasonably believes it is necessary to take action against suspected illegal activities, enforce its Terms and Privacy Policy, comply with legal processes or government inquiries (such as search warrants, subpoenas, statutes, judicial proceedings, or other legal processes/notice), or protect the rights, reputation, and property of Mytesto.in, its customers, affiliates, or the general public.

Please note that the specific circumstances and conditions for disclosure are subject to the applicable laws and Mytesto.in's discretion

General Prohibitions

  1. In using the Services, you are agreeing not to engage in certain activities or post certain types of content that may be deemed objectionable or violate the Terms. These activities and content include, but are not limited to:
  • Violating the Guidelines and Policies set forth by Mytesto.in. b. Posting harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful, or otherwise objectionable content that invades someone's privacy or relates to illegal activities such as money laundering or gambling. c. Submitting inauthentic or knowingly erroneous reviews that do not accurately reflect the goods and services, atmosphere, or other attributes of the business being reviewed. d. Sharing material that goes against the standards of good taste or the standards set by the Services. e. Violating the intellectual property or proprietary rights of third parties, including privacy rights, publicity rights, copyright, trademark, patent, trade secret, or any other intellectual property rights. f. Accusing others of illegal activities or describing physical confrontations. g. Alleging matters related to health code violations that require reporting to healthcare departments. h. Engaging in illegal activities or violating any federal, state, or local laws or regulations. i. Attempting to impersonate another person or entity. j. Disguising or attempting to disguise the origin of Your Content, such as submitting content under a false name or IP address. k. Engaging in deceptive advertisement or conflicts of interest. l. Posting commercial content, spam, surveys, contests, pyramid schemes, paid reviews, or other advertising materials. m. Falsely stating or implying that Your Content is sponsored or endorsed by Mytesto.in. n. Posting content that is not in English, unless the relevant services are provided in a foreign language. o. Falsely stating, misrepresenting, or concealing your affiliation with another person or entity. p. Accessing or using another customer's account without permission. q. Distributing computer viruses or code that disrupts or damages computer software, hardware, or electronic communications equipment. r. Interfering with the functionality or use of the Services or its features, or the servers or networks connected to the Services. s. Hacking or accessing proprietary or confidential records without permission. t. Violating any contractual or fiduciary relationship by disclosing proprietary or confidential information without authorization. u. Decompiling, reverse engineering, disassembling, or attempting to derive source code from the Services. v. Removing, circumventing, disabling, damaging, or interfering with security-related features of the Services. w. Violating any robot exclusion headers or bypassing measures to prevent or limit access to the Services. x. Collecting or storing personal information about other Customers without permission. y. Posting content through automated bots. z. Harassing minors or engaging in activities that harm them. aa. Threatening the unity, integrity, defense, security, or sovereignty of India or any other country, or inciting the commission of a crime or preventing the investigation of any offense. ab. Modifying, copying, scraping, selling, licensing, or commercializing any rights to the Services or its content. ac. Attempting to engage in any of the activities listed above. ad. Posting patently false and misleading content with the intent to mislead, harass, or cause harm to a person, entity, or agency for financial gain or to cause injury.

    These guidelines and restrictions are in place to ensure the proper use and integrity of the Services and to protect the rights and well-being of all users

    You acknowledge that Mytesto.in is not obligated to actively monitor your or anyone else's access to or use of the Services for violations of the Terms. However, we reserve the right to monitor, review, or edit any content for the purpose of operating and improving the Services. This includes activities such as fraud prevention, risk assessment, investigation, and customer support. We may also monitor your compliance with the Terms and comply with applicable laws or legal processes, court orders, consent decrees, administrative agency requirements, or other governmental bodies when necessary. Our goal is to ensure the proper functioning of the Services and maintain compliance with relevant regulations and legal obligations.

    By using the Mytesto.in Platform/Services, you agree and assure that you will only use them for lawful purposes. You will not violate any laws, regulations, ordinances, or other requirements of any applicable government authorities, whether at the central, federal, state, local, or international level. You are prohibited from uploading, posting, emailing, transmitting, or making available any unsolicited or unauthorized advertising, promotional materials, junk mail, spam mail, chain letters, or any other form of solicitation. You are also not allowed to encumber or create any lien or security interest on the subject matter of these Terms, or to make any representation or warranty on behalf of Mytesto.in in any form or manner

    When communicating on the Mytesto.in Platform, whether it's giving test instructions to Diagnostic centers or interacting with support staff or partners through any medium, you agree and assure that you will not use abusive, derogatory, or objectionable language. It is prohibited to post any information that is unlawful, threatening, defamatory, or obscene. If you violate this provision by using abusive language or posting objectionable information, Mytesto.in reserves the right to suspend the chat support service, block your access and usage of the Mytesto.in Platform, with or without notice.

    Any content uploaded by you on the Mytesto.in Platform is subject to the relevant laws of India. If you are found to be in non-compliance with the laws, regulations, these terms, or the privacy policy of the Mytesto.in Platform, Mytesto.in has the right to immediately block your access and usage of the platform. Mytesto.in also has the right to remove any non-compliant content or comments uploaded by you and may take appropriate legal actions available under the relevant statutes.

Customer Feedback

If you share or send any ideas, suggestions, changes, or documents regarding Mytesto.in's existing business (referred to as "Feedback"), you agree to the following:

  • Your Feedback does not contain confidential, secretive, or proprietary information of third parties.
  • Mytesto.in has no obligation of confidentiality regarding such Feedback and is free to use it without any restrictions.
  • Mytesto.in may have already received similar Feedback from another customer or may already be considering or developing similar ideas.
  • By providing Feedback, you grant Mytesto.in a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute, and sublicense the Feedback. You also waive any claims or assertions against Mytesto.in and its customers regarding the Feedback.

Please provide specific Feedback on Mytesto.in's existing services or marketing strategies. Avoid including ideas that Mytesto.in's policy does not permit it to accept or consider.

Despite the above clause, Mytesto.in and its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, promotions, services, technologies, product enhancements, processes, materials, marketing plans, or product names. Do not submit unsolicited ideas, original creative artwork, suggestions, or other works ("Submissions") in any form to Mytesto.in or its employees.

This policy is in place to prevent potential misunderstandings or disputes when Mytesto.in's services or marketing strategies might appear similar to ideas submitted to Mytesto.in. If, despite our request not to send us your ideas, you still submit them, the following terms apply to your Submissions.

Terms of Idea Submission:

Your Submissions and their contents automatically become the property of Mytesto.in without any compensation to you.

Mytesto.in may use or redistribute the Submissions and their contents for any purpose and in any way.

There is no obligation for Mytesto.in to review the Submissions.

There is no obligation to keep any Submissions confidential

Additional Terms and Conditions for Customers using the various services offered by Mytesto.in:

Test Scheduling And Sample Collection::

  1. Mytesto.in offers test scheduling and sample collection services by partnering with Diagnostic centre Partners. These partnerships allow the listing of their tests or services on the Mytesto.in Platform for customers to schedule tests and have samples collected.
  2. Customers can access the tests or services listed on the Mytesto.in Platform and place orders with the Diagnostic centre Partners through Mytesto.in.
  3. When you request to order a test or service from a Diagnostic centre Partner through the Mytesto.in Platform, it serves as an unconditional and irrevocable authorization for Mytesto.in to place the order on your behalf with the Diagnostic centre Partner(s).
  4. Sample collection or testing for an order placed through the Mytesto.in Platform may be conducted by the Diagnostic centre Partner directly or facilitated by Mytesto.in through a third-party Sample collection or test Partner. In both cases, Mytesto.in acts as an intermediary connecting you with the Sample collection or test Partner or the Diagnostic centre Partner, depending on the situation.
  5. If a Sample collection or test Partner accepts to conduct the sample collection or testing for your order, it establishes a contract of service between you and the Sample collection or test Partner under the applicable consumer protection laws. Mytesto.in is not a party to this contract and does not provide sample collection, testing, or logistics services. It solely enables the sample collection or testing of orders by connecting customers with Sample collection or test Partners or Diagnostic centre Partners.
  6. When Mytesto.in facilitates the sample collection or testing for your order, it will not be held liable for any actions or omissions of the Sample collection or test Partner, including deficiencies in service, incorrect sample collection or testing, delays, tampering of test reports, and similar issues.
  7. The Sample collection or test Partner or the Diagnostic centre Partner may charge you a sample collection or testing fee, referred to as Sample collection or test Charges. Mytesto.in is authorized to collect these charges on behalf of the Diagnostic centre Partner or Sample collection or test Partner. The Sample collection or test Charges may vary based on factors such as the Diagnostic centre Partner, order value, distance, and time of day. Mytesto.in will inform you of the applicable Sample collection or test Charges, and you will be responsible for these charges, regardless of your awareness of them.
  8. Along with the Sample collection or test Charges, you may also be charged a Sample collection or test Surge fee for the sample collection or testing of your order. This fee is determined based on factors like distance covered, time taken, demand for sample collection or testing, real-time traffic and weather conditions, and seasonal peaks. Mytesto.in is authorized to collect the Sample collection or test Surge fee on behalf of the Diagnostic centre Partner or Sample collection or test Partner. The amount of Sample collection or test Surge fee may vary for each order, and you will be responsible for it, regardless of your awareness of the fee.
  9. Regarding your order, Mytesto.in will issue documents such as order summaries and tax invoices in compliance with applicable legal regulations and common business practices.
  10. It is expected that you respect the dignity and diversity of Sample collection or test Partners. You agree not to discriminate against any Sample collection or test Partner based on Discrimination Characteristics, which include race, community, religion, disability, gender, sexual orientation, gender identity, age (as permitted by relevant laws for gig work), genetic information, or any other legally protected status. You are also expected to foster a secure and harassment-free work environment for Sample collection or test Partners.
Test scheduling and Sample collection or test with Diagnostic centre Partners
  • The prices displayed on the Mytesto.in Platform are provided by the Diagnostic centre Partner when they are published on the platform. We make efforts to keep them updated, but the final price charged by the Diagnostic centre Partner during sample collection or testing may vary. If there is a discrepancy between the price on the Mytesto.in Platform and the price charged by the Diagnostic centre Partner, the price charged by the Diagnostic centre Partner will be considered the correct price, except for Mytesto.in's Sample collection or test Charge.
General Terms and Conditions
  • Mytesto.in is not involved in the health test/ sample collection/ scanning/ test. We act as an intermediary by placing orders on behalf of customers with Diagnostic centre Partners. This is done under the authority granted by customers, facilitating the booking and order process between customers and Diagnostic centre Partners.
  • Mytesto.in shall not be held responsible for any actions or shortcomings of the Diagnostic centre Partner, including service deficiencies, incorrect sample collection or testing, quality issues, pricing discrepancies, quantity discrepancies, or delays in preparation or testing.
  • The Diagnostic centre Partner(s) are solely responsible for any warranties or guarantees associated with the tests / test reports and services they provide. Mytesto.in does not assume any responsibility in this regard.
  • For customers in India, it is clarified that any violation of applicable rules and regulations shall be the sole responsibility of the Diagnostic centre Partner(s) /brand owners, Diagnostic centre Partner(s), or test servicesprovider,.
  • Please note that certain tests and services may have age restrictions. It is your responsibility to check the suitability and details of the test before placing an order. Mytesto.in shall not be held liable if the test or product ordered does not meet your requirements or restrictions.
  • When placing an order, you must provide accurate and complete details, including contact number and sample collection or test address. By providing these details, you agree to Mytesto.in's terms and privacy policies.
  • You or anyone instructed by you are prohibited from reselling tests or services ordered through the Mytesto.in Platform.
  • The total price of the ordered test, including sample collection and other charges, will be displayed on the Mytesto.in Platform at the time of order placement. Customers are required to make full payment for the tests or services ordered via the Mytesto.in Platform.
  • Any additional charges imposed by Mytesto.in, beyond the order value, will include applicable taxes.
  • The sample collection or test periods/time quoted at the time of ordering are approximate and subject to variation.
  • Personal promo codes can only be used by you, subject to the terms and conditions set by Mytesto.in from time to time

Disclaimer of warranties, limitation of liability, and Indemnification

Warranty Disclaimers

You acknowledge and agree that the services provided by Mytesto.in, including mobile apps, are provided on an "as is" and "as available" basis, and your use of the services is at your own risk. The Mytesto.in parties, including its affiliates, officers, directors, employees, staff, branches, subsidiaries, and licensors, disclaim all warranties, express or implied, regarding the services and your use of them, to the fullest extent permitted by applicable law.

The Mytesto.in parties make no warranties or representations regarding the provision of the services with due skill, care, and diligence, or the accuracy or completeness of the content within the services. They assume no responsibility for any errors, mistakes, or inaccuracies in the content; personal injury or property damage resulting from your access to and use of the services; unauthorized access to or use of their servers and any personal information stored therein; interruption or cessation of transmission to or from the services; bugs, viruses, Trojan horses, or similar harmful elements transmitted through the services by third parties; loss of your data or content from the services; or any errors or omissions in any content or for any loss or damage incurred as a result of using any content posted, emailed, transmitted, or made available through the services.

Any material downloaded or obtained through the services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or device or loss of data resulting from such downloads. The Mytesto.in parties are not responsible for monitoring transactions between you and third-party providers of services. You are solely responsible for all communications and interactions with other customers of the services and other individuals you communicate or interact with through the services.

No advice or information obtained from Mytesto.in or through the services, whether oral or written, creates any warranty not expressly stated in the terms. Unless expressly authorized in writing by Mytesto.in, you agree not to use any trademarks, service marks, trade names, or logos of any company or organization in a way that causes confusion about the owner or authorized user of such marks, names, or logos.

Limitation of Liability

  • To the maximum extent allowed by applicable law, the Mytesto.in parties shall not be held liable for any damages incurred by you, including but not limited to:
  • Errors, mistakes, or inaccuracies of content.
  • Personal injury or property damage resulting from your access to and use of the services, including mobile apps.
  • Unauthorized access to or use of Mytesto.in servers and personal information stored therein.
  • Interruption or cessation of transmission to or from Mytesto.in servers.
  • Bugs, viruses, trojan horses, or similar harmful elements transmitted through the services by third parties.
  • Loss of your data or content from the services.
  • Errors or omissions in any content or any loss or damage resulting from the use of posted, transmitted, or made available content via the services.
  • Disclosure of information as outlined in the terms or privacy policy.
  • Your failure to keep your password or account details secure and confidential.
  • Loss or damage incurred by you, including reliance on the completeness, accuracy, or existence of any advertising, or any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the services.
  • Delay or failure in performance resulting from causes beyond Mytesto.in's reasonable control.
  • Under no circumstances shall the Mytesto.in parties be liable to you for any indirect, incidental, special, punitive, exemplary, or consequential damages, including but not limited to loss of profit, goodwill, or business reputation, loss of data, cost of procurement of substitute goods or services, or other intangible loss.
  • Indemnification: You agree to indemnify, defend, and hold harmless the Mytesto.in parties from any third-party claims, damages, actions, proceedings, losses, liabilities, costs, and expenses (including legal fees) arising from:
  • Your content.
  • Your unauthorized use of the services or included/advertised services.
  • Your access to and use of the services.
  • Your violation of any rights of another party.
  • Your breach of these terms, including any infringement of third-party copyright or intellectual property rights.
  • We reserve the exclusive right to settle any claims or actions brought against us without your prior consent. We also reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence. You may not settle any matter in which we are named as a defendant or for which you have indemnity obligations without our prior written consent. We will make reasonable efforts to notify you of any such claims or proceedings upon becoming aware of them.

Termination of your access to the services

You can delete your account at any time by contacting us

We reserve the right to terminate your use of the Services and deny you access to them at our sole discretion, for any reason or no reason at all, including if:

You violate these Terms.

You have not used the Services.

You acknowledge that we may terminate your access to the Services without prior notice. Furthermore, you agree that we may immediately deactivate or delete your account, along with all related information, and restrict any further access to your account or the Services. If you use the Services in violation of these Terms, we may, at our sole discretion, retain all data collected from your use of the Services. Additionally, you agree that we shall not be held liable to you or any third party for discontinuing or terminating your access to the Services

General terms

Interpretation:

The section and subject headings in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms.

Entire Agreement and Waiver:

The Terms, along with the 'Privacy Policy' and 'Guidelines and Policies,' constitute the complete agreement between you and us regarding the Services. Any failure or delay on our part in exercising any right, power, or privilege under the Terms does not waive that right or signify acceptance of any changes to the Terms. Similarly, the exercise of any right, power, or privilege by either party, whether partially or fully, does not prevent further exercise of that right or the exercise of any other rights, powers, or privileges.

Severability:

If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.

Partnership or Agency:

None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and Mytesto.in and you shall have no authority to bind Mytesto.in in any form or manner, whatsoever

For all Customers: Any legal action against us must be initiated within one (1) year from the time the alleged harm first occurs. Failure to initiate the action within this period will permanently bar any claims or causes of action related to the same incident, regardless of any statute of limitations or other laws. During this one-year period, our failure to enforce or exercise any provision of these Terms or any related rights shall not constitute a waiver of that right or provision.

Carrier Rates May Apply: When accessing the Services through a mobile or other device, you may be subject to charges from your Internet or mobile service provider. Please check with them beforehand, as you will be solely responsible for any costs incurred.

Linking and Framing: You are not permitted to frame the Services. However, you may link to the Services, provided that you acknowledge and agree not to link the Services to any website that contains inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content, or that violates any intellectual property, proprietary, privacy, or publicity rights. Violation of this provision may result in the immediate termination of your access to and use of the Services, at our sole discretion.

Notice of copyright infringement

Mytesto.in acknowledges that it shall not be held liable for any copyright infringement resulting from materials posted on or transmitted through the Mytesto.in Platform by end users or any third parties. We respect the intellectual property rights of others and expect our users to do the same. In appropriate circumstances and at our discretion, we may remove or disable access to material on the Services that infringes upon the copyrights of others. We may also remove or disable links or references to online locations that contain infringing material or activity. If any customers of the Services repeatedly infringe on others' copyrights, we may, at our sole discretion, terminate their rights to use the Services.

If you believe that your copyright has been or is being infringed upon by material found in the Services, please follow the procedure below to file a notification:

Provide a written identification of the copyrighted material that you claim has been infringed upon.

Identify the specific material on the Services that you allege is infringing upon your copyrighted material. Include sufficient information that reasonably identifies the location of the alleged infringing material, such as the user name of the alleged infringer and the business listing it is posted under.

Include the following statement: "I have a good faith belief that the use of the content on the Services as described above is not authorized by the copyright owner, its agent, or the law."

Include the following statement: "I swear under penalty of perjury that the information in my notice is accurate, and I am the copyright owner or I am authorized to act on the copyright owner's behalf."

Provide your contact information, including your address, telephone number, and email address (if available).

Provide your physical or electronic signature.

Send a written communication to mytesto.in@gmail.com

Please note that knowingly making any misrepresentations on a take-down notice may subject you to liability.

Contact Information

If you have any inquiries regarding these Terms or the Services, please contact Mytesto.in at mytesto.in@gmail.com The name and contact information of the Grievance Officer, in accordance with the Information Technology Act 2000 and its rules, are provided below:

Grievance Officer


Shop No. 45, Lodha’s Boulevard Mall,


Lodha paradise majiwada


Thane, 400601, Maharashtra, India


Email: mytesto.in@gmail.com


Time: Mon - Sat (9:00 - 18:00)